Clover POS has modified its API authentication process for third-party applications, including TipHaus, potentially causing integration issues and account discrepancies.
⚠️ If you recently noticed that your TipHaus account has stopped receiving data from Clover, this is likely the cause. ⚠️
How can I fix this and start receiving data from Clover again?
To fix this, please follow these instructions:
Uninstall TipHaus from the Clover account using the following link:
After uninstalling it, add TipHaus again as if you're connecting with us for the first time.
Note: If you were paying a reduced fee, please get in touch with Clover support to lower your subscription price again.
After reinstalling the app, you must open it directly from the marketplace:
You will be prompted to the following page, where you will see your locations. You need to click on the corresponding store:
Finally, you will be redirected to the Client dashboard in TipHaus.
After you have completed all five steps, please let us know so we can synchronize your account and pull the data. You can contact us by clicking on the chat icon in the bottom-right corner of your TipHaus account.
Still have questions? Contact our customer success team here or click the Chat icon in the bottom-right corner of your Client Dashboard