For any unlocked pay period, you can always go to the Breakdown Page or Reporting Page, click the “Sync” button in the top right of the screen, and select the location(s) and date that you would like to sync to TipHaus. Most of your data should be automatically updated from your POS, but TipHaus will grab the most recent Sales and Worked Shift data from your systems once the sync is initiated.
Syncs generally take 1-2 minutes per business day to complete and reflect on the breakdown. Accounts with high volumes of data or large numbers of rules may take longer to sync. The “Rules Processing” message will display to the right of the blue Export button on the Breakdown Page until the sync has been completed.
Note: Tiphaus can only re-sync data for open pay periods. If you need to reprocess data for a locked pay period, please refer to this article: How to Unlock/Lock the Previous Pay Period
Syncing Employee, Job Code, Sale Item Categories, and Revenue Center Information
Your Employee, Job code, Sale Item Categories, and Revenue Center lists are updated every day at the beginning of the business day. If you added new employees, job codes, sale item categories, or revenue centers on your Point-Of-Sale or Time Tracking.