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Tip Pools

This guide explains how to use Tip Pools to combine and distribute tips among a group of job codes.

Written by Andres. M Arevalo
Updated over a week ago

Tip pools allow you to share tips within a group of job codes. You can also control whether or not a job code in a pool will receive tips from the pool, or how much one job code receives from the pool in relation to another. Tip Pools can be an effective tool for incentivizing teamwork. Tip pools can also be configured to align with specific schedules or shifts, ensuring fair distribution based on time worked.

A Tip Pool collects all eligible tips earned by the members of the pool and distributes them based on a point system. For example, you can assign more points to senior staff or specific roles to reflect their contribution levels.

  • Best Use Case: Use Tip Pools to combine tips for a group of related job codes, like pooling all tips from every bartender and then distributing them.

  • Important: A pool must include at least one job code that generates tips. For example, a pool containing only cooks will not work because no tips are being contributed.

  • For example, you can create a Tip Pool that includes all Cooks and Servers, but you wouldn't want to set up a Tip Pool for the Cooks only, as there would be no one to put money into the Tip Pool in the first place.

  • Order of Operations: Tip Sharing rules are calculated before Tip Pools.

  • Excluded Tips: Tip Pools only distribute the tips earned by an employee. Tips earned from a tip-sharing rule will not be added to the tip pool. In other words, Tip Pools will only contain tips that are left over after tip-sharing rules have been calculated.

  • Schedule Configurations: You can define specific days and time windows for your tip pools, such as AM and PM shifts, to align with business hours. For example, you can split a day into two parts, like a "Brunch Pool" from 10:00 AM to 4:30 PM and an "Evening Pool" from 4:30 PM to 2:00 AM.

How to Create a Tip Pool

  1. From your dashboard, navigate to the Tip Distribution page.

  2. Select the Tip Pools tab.

  3. Click the + Create button.

Configuration Options

In the "Create a Tip Pool" window, you can configure the following:

  • Schedule: Set when the Tip Pool runs.

  • Effective Date: Set the specific date when the Tip Pool starts taking effect and applies to your tip distributions.

  • Distribution Frequency: Set how often the pool is distributed (e.g., daily, hourly).

  • Job Codes: Select all job codes to be included in the pool.

  • Distribution Points: Assign points to each job code to determine its share of the pool. Learn how to use distribution points here.

Further Reading:


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