Revenue Center Rules
Need to manage your Patio tips separately from your Dining Room tips? The best way to manage tips for specific revenue centers is to create unique Job Codes for those areas and then create specific rules using those job codes.
Scenario
We have a restaurant with two distinct revenue centers: Patio service with a dedicated bar and support staff, and Dining Room service with a dedicated bar and support staff. Hosts and BOH work for both revenue centers.
To begin, we'll need one set of job codes for Patio staff and a second set of job codes for our Dining Room staff. Our front-of-house support staff (Bussers, Runners, and Barbacks) will also need two sets of job codes, one for the Patio workers and one for the Dining Room workers.
Hosts and BOH (Cooks, Prep Cooks, and Dishwashers) will be working for both revenue centers, so we will not need to create any unique job codes for those workers.
In the system that the employees use to clock in, we'll need to create the following job codes:
Patio Server
Patio Bartender
Patio Busser
Patio Runner
Patio Barback
Dining Room Server
Dining Room Bartender
Dining Room Busser
Dining Room Runner
Dining Room Barback
Host
Cook
Prep Cook
Dishwasher
Once those job codes are created, it is a simple matter of making sure the employees clock in to the correct job codes each shift and creating the Tip Distribution logic for each revenue center. The Tip Distribution Logic for our scenario might include the following Tip Sharing Rules and Tip Pools:
Tip Sharing Rules
Patio Server to Patio Bartender
Patio Server to Patio Busser
Patio Server to Patio Runner
Patio Bartender to Patio Barback
Patio Server/Bartender to Host
Patio Server/Bartender to Cook
Patio Server/Bartender to Prep Cook
Patio Server/Bartender to Dishwasher
Dining Room Server to Dining Room Bartender
Dining Room Server to Dining Room Busser
Dining Room Server to Dining Room Runner
Dining Room Bartender to Dining Room Barback
Dining Room Server/Bartender to Host
Dining Room Server/Bartender to Cook
Dining Room Server/Bartender to Prep Cook
Dining Room Server/Bartender to Dishwasher
Tip Pools
Patio Server Pool
Patio Bartender Pool
Dining Room Server Pool
Dining Room Bartender Pool
Once the rules are configured with percentages, effective dates, and distribution frequencies, the employees can clock in to the correct revenue center job code for their shifts, and our Tip Distribution Logic will handle the rest!
Customization
If this is too painful to manage on an operational level, we can create custom logic for our customers. Customizations are suitable for multi-unit operators (5+) that run the same concept, i.e., chains.
Please reach out to support@tiphaus.com to inquire about customization. You can also ping your TipHaus rep, and they will work with you to nail down a price and timeline.