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Take Home Enabled Feature and Invalid Take Home Alerts

The Take Home Enabled toggle helps prevent a non-tipped job code from receiving take-home tips.

Louis Pelaez avatar
Written by Louis Pelaez
Updated this week

The Take Home Enabled feature allows you to control which job codes are eligible to receive take-home tips. Its primary purpose is to prevent employees in non-tipped positions from incorrectly receiving tips, which helps ensure your tip distribution and payroll are accurate.

This feature is especially useful for roles such as:

  • General Managers

  • Managers

  • Ghost Employees

  • Any other job code that should not receive tips.


How It Works

Configuration

  1. Navigate to your client dashboard.

  2. Go to Settings > Locations > Job Codes.

  3. Locate the job code you wish to modify.

  4. Disable the Take Home Enabled toggle for that job code.

The Alert System

If a job code has Take Home Enabled disabled but receives tips greater than $0.00, the system will automatically generate an alert on your Breakdown Page.

  • The alert, labeled "Invalid Take Home Found," will remain visible until you resolve the discrepancy.

  • This ensures that no unallocated tips are overlooked.


Resolving an "Invalid Take Home Found" Alert -

Reviewing the Discrepancy

When an alert appears, click on it to view details, including:

  • Employee Name

  • Job Code

  • Location

  • Date

  • Take-Home Amount

Common Causes for Alerts

An alert for a non-tipped job code usually occurs for one of three reasons:

  • Not in Tip Logic: The job code (e.g., Manager) that received the tips is not included in any of your active tip-sharing rules or tip pools.

  • Incorrect Timing: A sale was closed outside the timeframes established in your tip distribution rules.

Taking Action

Once you have identified the cause, you can take the necessary steps to re-allocate the tips to the correct employees, ensuring your payroll is accurate.

  • Pro-Tip: If you believe tips should have been distributed automatically by an existing rule, first verify that an eligible employee was clocked in according to the rule's distribution frequency when the sale occurred.


Still have questions? Contact our customer success team here or click the Chat icon in the bottom-right corner of your Client Dashboard.

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