Sometimes, for whatever reason, the server gets a zero tip on a check. The worst thing is that the server may have to tip out on the sales for that particular check. This means that the server is actually tipping out others, out of pocket.

As you can see, in the image above, there was no tip out on this check. Below you can see the 3 distribution rules that apply to this sale.

We hope this situation doesn’t come up too often. But if it does, TipHaus has provided an easy solution for this situation.

It’s called a “Batch Job Code Assignment”.

First, you need to create a new Custom Job Code, i.e. “No Tip Out”.

Then, you will need to go to Reporting > Sales (Input the Date and locate the check) > Actions > “Batch Job Code Assignment”.

When you click on “Batch Job Code Assignment” from the previous image, a display window will appear, where you will select a location (if your organization has multiple locations in TipHaus). Go ahead and type in the new job code you created.

Once the new Custom Job Code is selected, it will prompt you to select the sale you would like to apply a “Batch Job Code Assignment” to.

Here you will find all the sales for the location and date range you chose. Locate the sale you wish to make the change to, and assign the new job code to that particular check.

Confirm this is the Custom Job Code you want to assign to this sale and click "Yes".

Since this job code is not part of any Tip Sharing Rule, it will not tip out.