The TipHaus Employee App is designed to create transparency between employees and management. It allows employees to view their tips and provides powerful tools for tip management. Employees can sign up for the Earned Tip Access program from the TipHaus Employee App.
Prerequisites for Invitation
Before an employee can register for the app, they must have an employee profile in your Point of Sale (POS) system. This profile must contain a valid and correct email address, as the registration link is tied directly to it.
Learn how to update your employees' email addresses.
Learn how to update your employees' email addresses.
To ensure your data remains organized across all systems, we recommend updating your employees' email addresses in your Point of Sale (POS) system first and then resyncing that data with TipHaus.
After you have updated the employees' email addresses in your POS, follow these steps in TipHaus:
Navigate to Settings > Locations > Employees.
Click the Actions button.
Select Resync with Point of Sale.
Update from TipHaus: If you cannot add an employee's email address in your POS, you can update it directly in TipHaus by navigating to Settings > Locations > Employees and clicking the edit button for the specific employee.
While you can update your employees' emails here, please be aware that this change will not be reflected in your POS.
How to Send an Invite to Your Employees for the Tiphaus Employee App
To invite employees, you must send an invitation from the TipHaus client dashboard.
Navigate to Settings > Users.
Click the Create button.
From the dropdown menu, select Invite Employees to Employee App.
A pop-up window will appear with a list of employees. Check the box next to the name of each employee you want to invite.
Click the Send Invites button to send the registration links.
Once your employees have received the invite email, they just have to click Access Your Account to create a password.
Employee Registration
Employees can also register themselves without a direct invite.
They can go to my.tiphaus.com and click "register" to request a registration email.
They can scan the QR Code found in the following document: Employee Welcome to TipHaus
How to Review Employee Invitation Status
If you are unable to resend an invitation to an employee, it may mean they have already created a TipHaus account.
To confirm their registration status:
Navigate to the Settings > Users tab.
Look for users who have the Employee App role assigned to them.
Check the “Registered” column. If there is a green checkmark next to their name, the employee has successfully signed up.
Troubleshooting Common Issues
Please visit this article to learn how to troubleshoot common login and registration issues:
Still have questions? Contact our customer success team here or click the Chat icon in the bottom-right corner of your Client Dashboard.