We are excited to share with you that transparency is one of TipHaus's core values and is truly the driving force behind our products, including the TipHaus Mobile Employee App! We believe in keeping things open and honest, which is why our Employee App is designed with complete transparency in mind. We can't wait for your employees to try it out!
Introduction to the TipHaus Mobile Employee App
The TipHaus Mobile Employee App gives your employees the power to:
Analyze their key metrics such as their Tip Percentage, Hours Worked, and Take-Home Per Hour.
Hone in on which shifts make them the most money.
Stay current on the Tip Rules set up at your organization and understand how those rules affect the Take-Home for tips.
Send a portion of their Take-Home to other employees via the "Peer to Peer" function.
TipHaus's Employee App allows for transparency between employees and management, with powerful features for their tip management.
Let's dive in real quick to share what your employees can find in the Employee App.
Employee App "My Tips" Page
The My Tips screen of the Employee App allows employees to see key metrics such as tips received from sales, pooled or shared tip distributions, CC tip fees, and ultimately, take-home over specific date ranges.
Look at the total take-home of tip earnings (on a specific day, during the current pay period, or over a specific period)
Look into the breakdown of tip outs that contributed to their overall take-home, like any pooled or shared tip distributions, where gratuity and credit or gift card tips contributed to the take-home.
See how much in CC tip fees were deducted from their take-home.
Look at the total take-home of tip earnings over a specific period of time or location.
Setting a default filter is as easy as clicking the dropdown in the upper right corner under the "Current Pay Period" text, or setting a custom date range by clicking the settings icon (the three horizontal lines) on the upper right corner. If employees work at multiple locations within your organization, they can also switch which one they want to see from here.
⚠️ Employees can set a custom date range over any month. But the view is limited to 31 days at a time.
See How Tips Are Being Distributed Through Tip-Sharing Rules and Tip Pools
Your employees can understand how their tip earnings were determined by taking a look at the breakdown.
Total Tips: This is how much they earned in tips from sales they closed, broken down by Credit/Gift Card Tips and Gratuities. (Some employers call gratuities service charges.)
Net Distribution: This reflects how much you have shared or received through your organization's Tip-Sharing Rules and Tip Pools.
Additional Calculations: Shows any other calculations that affect their total earnings, such as CC Tip Fees, Peer-to-Peer transactions, and tips already paid in cash by you.
Tip Pool: This is a more granular explanation of how much they deposited in tip pools and how much they withdraw (earn) from them.
Tip Share: This is a more granular explanation of how much they shared and received through Tip-Sharing Rules.
Your employees can see how tips moved based on your organization's rules by clicking on the blue numbers next to "Sent" or "Received" Tip Share.
In the example above, the employee sent $113.65 to dishwashers; if they tip out more than one other position, it will also be displayed here. |
Why Do Their Numbers Keep Changing Even After They Were Already Paid?
Your employees might notice that their take-home amount and other values can change after the day ends or even after they’ve been paid. Totals in the Employee App may update due to refunds or shift adjustments processed before the end of the pay period.
Calculations typically run the next day, but they can change if we receive updated data, such as edits to tip-sharing rules or pools, sale edits or refunds, time punch corrections, or new Peer-to-Peer transactions. If this happens, please help them understand what may have affected their take-home. For further help, they can always contact our support team.
Still have questions? Contact our customer success team here. Or click the chat bubble on the bottom right corner of your TipHaus Dashboard.