You might notice that an employee paid more or less tips than their Take-Home amount for the day. This is a sign that a reconciliation process is taking place.
When changes/corrections, such as time punch corrections, edit sales, or change shift job codes, are made on the POS or Tiphaus, the take-home will be updated. If an employee was over/underpaid due to the changes, their next payout will be adjusted.
Your staff might also notice that the take-home amount changes after the day has finished. The tip totals presented in the Employee App may change based on refunds and shift adjustments processed before the end of your pay period. |
Reconciliations happen most of the time due to any of the following reasons:
Custom team adjustments are made after employees have been paid out.
Changes made on the tip sharing and tip pools.
Delays with the raw data from your POS.
Time punch corrections such as hours and job codes.
Therefore, when employees are paid based on current calculations, but any of the above scenarios happen, the system updates with new calculations, resulting in some employees being overpaid or underpaid.