Why Can't I See Everyone In The Breakdown?
The breakdown defaults to showing only employees who either receive tips or service charges or end up taking some home. You can toggle the filter on the page to show all employees.
You can find a guide to the Breakdown Page Overview here for more information.
I selected the "all employees" view and still don't see my employee.
Employees will only appear in the breakdown tab if they registered sales or a shift on the dates you selected in the breakdown page filters.
If you have already confirmed that the employee in question had either sales, shifts, or both, and they are still not showing up on the breakdown page, initiate a sync by clicking "sync" on the top right corner.
For a full guide about how syncing data works in TipHaus please check the article below:
Manually Sync Data from Your POS to TipHaus
Still have questions? Contact our customer success team here or click the Chat icon in the bottom-right corner of your Client Dashboard.