Fall Back Distributions
If you set up a rule and the receiving Job Code is not clocked in during the frequency that the rule was set at, then the rule will not activate. For example:
During the whole day for a Daily rule
During the hour for an Hourly rule
During the half-hour for a Half Hour rule
During the sale for a Time of Sale rule
If a receiving Job Code is not clocked in, the tip earner retains tips.
If you always want a rule to activate regardless of whether the receiving Job Code, i.e., Host, is clocked in, you can create a Fallback Distribution.
If a rule did not activate because there was no one to send tips to, a secondary receiving Job Code(s), i.e., Busser, can step in next. You can have multiple fallback rules in place.
If you have any further questions, Feel free to contact us via chat at the bottom right of your client dashboard screen. We’re happy to help! 😁