The Custom Shift feature is particularly beneficial for employees who don’t typically clock in or out but still receive tips through a Tip Sharing Rule or a Tip Pool.

For example, an Event Coordinator may not need to track work hours like other staff members but can still earn tips from Private Dining Events or Banquets. In such cases, the Custom Shift option allows for easy integration into the tip distribution process without requiring clock-in/out records.

These Custom Shifts can be configured as a one-time shift or set up for a recurring schedule. For example, if your events run every Friday, Saturday, and Sunday, you can automate clock-in/out times for specific job codes that participate in Tip Sharing Rules or Tip Pools, even though they are not hourly employees.

To set up a Single Custom Shift, navigate to Reporting Page > Worked Shifts > Actions, and select "Manage Custom Shifts”. In the next display window, you will select “Create Single” to create a Single Custom Shift.

In this section, you will need to input the Employee Name, Job Code, Start Time, End Time, and Business Date when you want the shift to occur. Once you fill this in, click on Review and then Submit.

Here, you will remove the check in the box (where the blue arrow is pointing), to display the days of the week, and keep a green check mark on the days you want the Recurring Custom Shift to take place. Type in Employee Name, Job Code, Start and End Times, and Effective Date. Click on Review, and Submit to continue. If the employee in question is not in our system, contact support, and we will create a custom employee for you.

In this display window, you can review the details for the Custom Shift and click Submit once the information is verified. Once you submit the Custom Shift, you can view it from Reporting > Worked Shifts > choose date > employee name > job code. You can click on the blue button on the right to view details or remove the Recurring Custom Shift (see the image below).