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The Earned Tip Access™ (ETA) Page Overview
The Earned Tip Access™ (ETA) Page Overview

This guide provides an overview of the ETA Page, actionable steps for its use, and answers to common questions.

Sebastián Jordan avatar
Written by Sebastián Jordan
Updated over a month ago

The Earned Tip Access™ (ETA) page allows you to manage employee eligibility and invitation, track sign-up progress, and initiate payouts—all from a single, user-friendly dashboard. Easily navigate pay period data and export detailed reports to streamline your tip management process.

Navigating the Earned Tip Access™ Page

To access the Earned Tip Access™ Page:

  • Find the ETA Page in the left-hand navigation menu of your dashboard. Once opened, you’ll see an overview of your organization's ETA program for the current pay-period.

  • Use the Quick Filters to switch between the current and previous pay periods, set a custom date range, sort by employee sign-up status, or search for specific individuals by name.

  • Click the Export button to generate CSV reports for the selected pay period. Exported data reflects the current Overview or Payout tab information and is ideal for sharing with accounting teams or maintaining records.

💡Tip: Click on column headings to sort the data in ascending or descending order.

Overview Tab

The Overview tab offers a summary of current and past pay periods. It also allows you to manage your employees' ETA Program eligibility.

  • Use the Initiate Payout button to process tip payouts for eligible employees. Payouts are only available for employees with active ETA accounts and an available amount to pay out.

  • Use the "Invite" button to invite employees to enroll in the ETA program. You can only select employees who have an email address registered on your POS. You can select multiple employees at once to streamline the invitation process.

Payouts Tab

The Payouts tab provides a detailed view of all initiated payouts, allowing you to track, review, and manage payouts with ease. This tab is essential for maintaining transparency and addressing any issues when paying out your staff.


You can check the status of each payout—marked as Successful, Partially Successful, or Failed—to ensure all funds are correctly distributed.

Click on a payout to see more details of the transaction, this will display a Breakdown that provides a comprehensive view of the transaction details, including the total amount paid, any Hausdirect transfer fees, the initiator of the payout, the associated pay period, and completion time.

Why Did My Last Payout Fail?


If you experience a Failed or Partially Successful payout, you can click on the payout to access a detailed breakdown. For failed payouts, you can click Show Detail to view the specific error message for each individual's payout.

⚠️ Escrowed amounts from failed payouts are automatically held until the issue is resolved in the next payout. ⚠️


💬 Still have questions? Contact our customer success team here or click the Chat icon in the bottom-right corner of your Client Dashboard. We're here to help

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