The Peer-to-Peer feature in the TipHaus Employee App allows you to send a portion of your earned tips to your teammates electronically. These secure and straightforward transactions make sharing gratitude and supporting your coworkers easy.
Note: This feature is free but may not be enabled for all locations. If you don’t see the Peer-to-Peer option in your app, please speak with your manager about enabling it.
Here are a couple of examples of how you can use the Peer-to-Peer feature:
To show appreciation: Busser Alex went above and beyond for Server Martha this shift, and Martha wants to send Alex a few dollars as a token of appreciation for being a great teammate.
To return a favor: Bartender Susanna picks up a shift for her colleague Taylor. To say thanks, Taylor sends Susanna $20 with a note that says, "I'll pick up a shift for you next week - thank you!"
How to Access and Set Up Peer-to-Peer
Getting started with Peer-to-Peer is simple. Follow these steps to set up your account and begin sharing tips.
Find the Feature: Open the Employee App and tap on the money transfer tab at the bottom of your screen.
Set Up Your PIN: The first time you access this feature, you will need to set a secure PIN. This 4-digit code is required to authorize every transaction you make.
Create Your PIN:
Click the "Setup my Pincode" button.
Enter a 4-digit PIN and confirm it with your app password.
Click the "Update my Pincode" button.
Confirmation: A pop-up message will confirm that your PIN has been successfully updated. You are now ready to use Peer-to-Peer!
How to Send Tips to a Coworker
Once your PIN is set up, you can send tips to your colleagues.
Start a Transaction: Navigate to the Peer-to-Peer tab and tap the blue plus sign (+) in the bottom right corner.
Select a Recipient: Search for your coworker's name. You can only send tips to colleagues who have a green clock icon next to their name.
Enter the Amount: Input the amount you wish to send and click the "Submit" button. Note: Depending on your organization's settings, you may only be able to send tips earned on the current day.
Confirm and Send: You can add an optional note for the recipient. Enter your 4-digit PIN, then tap "Confirm and Send" to complete the transaction.
Confirmation: A pop-up message will appear, confirming your transaction was sent successfully.
💲If you need a refund for a Peer-to-Peer transaction, please contact your General Manager for assistance.
Why I Have Tips, But Can’t Share Them Through Peer-To-Peer
You can only share a portion of your total tips. The specific amount available to share through Peer-to-Peer is determined by whether your organization has enabled the Earned Tip Access (ETA) feature.
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Still have questions? Contact our customer success team here.