The Peer-to-Peer feature in the TipHaus Employee App allows your employees to send a portion of their earned tips to their teammates electronically. These simple and secure transactions make it easy for team members to share gratitude and support their coworkers.
Note: This feature is free but requires activation. If you wish to enable Peer-to-Peer for your organization, please contact our support team.
Here are a couple of examples of how your employees can use the Peer-to-Peer feature:
To show appreciation: A busser, Alex, went above and beyond for a server, Martha, during a shift. Martha can then send Alex a few dollars as a token of appreciation for being a great teammate.
To return a favor: A bartender, Susanna, picks up a shift for her colleague, Taylor. To show her thanks, Taylor can send Susanna $20 with a note that says, "I'll pick up a shift for you next week - thank you!"
How Employees Access and Set Up Peer-to-Peer
Your employees must first access the peer-to-peer feature and complete a one-time PIN setup to begin using it.
Finding the Feature: An employee can access the feature by opening the Employee App and tapping on the money transfer tab at the bottom of the screen.
Initial Setup: The first time they use the feature, they will be prompted to create a secure PIN. This 4-digit code is used to authorize all their future transactions.
Creating the PIN:
They will need to click the "Setup my Pincode" button.
Next, they will enter a 4-digit PIN and confirm the action with their app password.
Finally, they click the "Update my Pincode" button.
Confirmation: A pop-up message will notify the employee that their PIN has been successfully created. Their account is then ready for use.
How Your Employees Send Tips to Their Coworkers Through Peer-to-Peer
After the initial setup, your employees can easily send tips to their coworkers.
Starting a Transaction: The employee will navigate to the Peer-to-Peer tab and tap the blue plus sign (+) in the bottom right corner.
Selecting a Recipient: They can then search for their coworker's name. Employees can only send tips to colleagues who have a green clock icon displayed next to their name in the app.
Entering the Amount: The employee inputs the amount they wish to send and clicks the "Submit" button. Note: Depending on your organization's configuration, employees may only be able to send tips earned on that same day.
Confirming the Transaction: The employee has the option to add a note. They must then enter their 4-digit PIN and tap "Confirm and Send" to authorize the payment.
Confirmation: A pop-up message will notify the employee that the transaction was successful.
💲General Managers and Organization Admins have the ability to refund Peer-to-Peer transactions. To enable this functionality for your organization, please contact our customer success team.
Why My Employee Has Tips, But Can't Share Them Through Peer-To-Peer
Employees can only share a portion of their tips. The amount they can share through Peer-to-Peer is determined by whether your organization has Earned Tip Access (ETA) enabled.
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For organizations WITH Earned Tip Access |
Still have questions? Contact our customer success team here or click the Chat icon in the bottom-right corner of your Client Dashboard.