We are excited to share with you that transparency is one of TipHaus's core values and is truly the driving force behind our products, including the TipHaus Mobile Employee App! We believe in keeping things open and honest, which is why our Employee App is designed with complete transparency in mind. We can't wait for your employees to try it out!
Introduction to the TipHaus Mobile Employee App
The TipHaus Employee App gives your employees the power to:
Analyze their key metrics, such as their Tip Percentage, Hours Worked, and Take-Home Per Hour.
Hone in on which shifts make them the most money.
Stay current on the Tip Rules set up at your organization and understand how those rules affect their take-home tips.
Send a portion of their take-home to other employees via the "Peer to Peer" function.
Sign up for Earned Tip Access to receive daily payouts via HausMoney or HausDirect.
Personalize their view across any custom date range while granting access to multiple locations under your organization.
Let's dive in real quick to share what your employees can find in the Employee App.
Filter total take-home earnings by specific dates
By default, the app filters for the "Current Pay Period" right below their take-home amount. Next to that text, they will see an icon of a pencil inside a square. Clicking this opens the Date/Range Selector, allowing them to filter by Today, Last Worked Day, Current Pay Period, or a Custom Date Range
How to Change Locations in the Employee App
If your employees work at multiple locations, they can easily toggle between them. In the top-left corner of the Home Page, they will see the name of the location they are currently viewing. By clicking on the location name, a drop-down menu will appear showing all the locations they work at, allowing them to filter the data they want to see.
⚠️ Important Note: If your employee's location name does not appear and they only see their take-home amount, it means they have not yet been added to that new location in the system. Please have your management team reach out to our support team at support@tiphaus.com for assistance
Exploring the Home Page
The Home Page of the Employee App gives your employees instant visibility into their key metrics, including tips received from sales, pooled or shared tip distributions, CC tip fees, and their total take-home pay across specific date ranges. They can also filter by location, customize their widgets, and arrange their layout so the information they care about most is always front and center.
When your employees view their tip distribution data, it is important they understand how the numbers are displayed:
Positive values (+): Indicate tips that they received or registered.
Negative values (-): Indicate tips that they shared or contributed to the team.
⚠️ Important Note: Please keep in mind that they may not see every value or widget mentioned in this guide. The information and features displayed in their app depend entirely on the specific rules and settings configured by your organization.
How to Share Your QR Code to Receive Tips
If your organization has the QR Tipping feature enabled, your employees can easily share their unique QR code with guests to receive tips directly!
To find and share their code:
Locate the QR Icon: Look for the QR code icon located in the top left corner of the screen.
Access Their Unique Code: Tapping on this icon will immediately redirect them to a page displaying their personalized QR code.
Receive Tips: Simply show this screen to customers so they can scan it with their phone and send a tip directly to the employee!
1. Employee App Breakdown
Total Tips: This is how much your employee earned in tips from closed sales, broken down by Credit/Gift Card Tips and Gratuities (some employers call gratuities service charges).
Tip Pool: The total sum of how much they deposited into tip pools and how much they withdrew (earned) from them.
Tip Share: The total sum of how much they deposited into tip shares and how much they withdrew (earned) from them.
Peer to Peer: The amount of tips shared and received via peer-to-peer transfers.
CC Tip Fee: The percentage contributed to cover credit card tip fees, as set by your restaurant
2. Tip Pool
Pool Deposit: This is the total tips they contributed to the shared pool.
Pool Withdraw: This is the total tips that they received from shared tip pools.
Tip Pool (Net): This is the total net value (deposits + withdrawals), which matches the Tip Pool amount shown in the Breakdown widget.
3. Total Tips
Tips Broken Down: Displays how much they earned in tips from sales they closed before tip distribution takes place, broken down by Credit/Gift/QR Card Tips, Service Charges (Auto Gratuities), and Total Cash Tips.
Total Tips (Net): This is the total amount of all tips registered by the employee before any distributions, sharing, or pooling takes place
4. Tip Summary
Tip Percentage: Represents their tipping rate, calculated by dividing total credit card (CC) tips earned by total sales revenue. This metric is personalized per employee and reflects earnings prior to any tip distributions, sharing, or pooling.
Tips Per Hour: This metric shows exactly how much they are earning in tips for every hour they work.
5. Other Summary
This widget is highly intuitive and provides a quick, simple glance at their basic performance metrics
It displays:
Time Worked
Total Sales
Average Take-Home a Day
Average Take-Home Per Hour
6. Tip Share Widget
This widget acts as a summary of the tips they have shared or received based on your organization's specific tip-sharing rules.
Received: The total amount they received from tip share rules. Note: They can click on this value for more granular details.
Sent: The total amount they contributed or sent through tip share rules. Note: They can click on this value for more granular details.
Tip Share (Net): This is the total net value (Received + Sent), which perfectly matches the Tip Share amount shown in the Breakdown widget.
7. Take-Home Summary
This widget breaks down their final take-home pay after all tip distributions, pools, and shares have been calculated. It shows exactly how much they are walking away with, categorized by each payment type:
Credit Card Take-Home
Gift Card Take-Home
Service Charge Take-Home
Cash Take-Home
Customizing Your View (Edit Widgets)
At the bottom of the Home Page, your employees will find an Edit Widgets bar. Clicking this opens a menu showing all available widgets. From here, they have full control over their layout; they can remove widgets they don't need to see, drag and drop them into their preferred order, and save their personalized view so the most important information is always front and center!
Why Do Employee Totals Keep Changing Even After I Was Already Paid?
Your employees might notice that their take-home amount and other values can change after the day ends or even after they've been paid. Totals in the Employee App may update due to refunds or shift adjustments processed before the end of the pay period.
Calculations typically run the next day, but they may change if you receive updated data, such as edits to tip-sharing rules or pools, sale edits or refunds, time-punch corrections, or new Peer-to-Peer transactions. If this happens, please contact your employees for details on what may have affected their take-home pay. For further help, you can always contact our support team.
Still have questions? Contact our customer success team here. Or click the chat bubble on the bottom right corner of your TipHaus Dashboard.