HausDirect™ is a TipHaus tip payout method that allows employees to link their own debit cards to instantly receive their tip earnings when you issue a payout.
Understanding the HausDirect™ Payout Fees
Using the HausDirect™ service might include a fee, called a "Payout Fee," for employees to receive their tip earnings.
How is the fee applied?
A fee is charged each time you issue an employee a tip payout.
If an employee is required to cover this fee, they will only be charged for the first payout each day, even if you initiate payouts more than once in a single day.
How much is the fee?
Each payout incurs a fee of up to $1.25 to cover the cost of the transfer.
You can choose to cover some or all of this fee as an added benefit for your employees. The final amount an employee pays depends on this decision.
The fee for your organization will also be listed on the employee's screen before they sign up.
How can employees see their paid fees?
The "Payout Fees" line shows the total fees the employee has paid during the current pay period.
In their Employee App, the "Fee per Payout" line shows the amount the employee is responsible for with each transaction.
Is there a fee-free option for employees?
Yes. If an employee signs up for a HausMoney™ account and uses it as their preferred payout method, all of their payouts are free.
Alternatively, employees can opt not to sign up for the Earned Tip Access program and continue receiving their tips on their paycheck.
Still have questions? Contact our customer success team here or click the Chat icon in the bottom-right corner of your Client Dashboard.