Two-Factor Authentication (2FA) adds an extra layer of security to your employee's account. Once enabled, your employee will be required to enter a time-sensitive verification code, which is sent to their email address, every time they sign in to the TipHaus Employee App from my.tiphaus.com.
Enabling 2FA for the TipHaus Employee App
Your employee's must follow these steps to set up 2FA for their TipHaus Employee App accounts:
Your employee must open the TipHaus Employee App and navigate to their Profile screen.
They must tap Enable Two-Factor Authentication.
A screen will appear explaining the feature. The system will indicate the email address where their verification codes will be sent.
They must check the box that states: "I understand that I will receive verification codes via email."
They must tap Enable.
A confirmation message will appear, stating that a confirmation email has been sent to their inbox. They must tap Close.
Your employee must open their email inbox and find the email from support@tiphaus.com titled "Enable Two-Factor Authentication."
They must open the email and click the Enable Two-Factor Authentication button.
A success page will open in their web browser confirming that Two-Factor Authentication has been successfully enabled.
Logging In with 2FA Enabled
When 2FA is active, your employee's login process requires one extra step:
Your employee must open the TipHaus Employee App. They must enter their Email and Password, then tap Log In.
A new screen titled "Two-factor authentication" will appear, prompting them for a 6-digit code.
They must open their email inbox and find the new email from TipHaus titled "Your verification code is [Code]".
They must retrieve the six-digit, time-sensitive verification code from the email.
They must return to the TipHaus Employee App and enter the code into the required field.
Optional: They may check the Remember this device for 14 days box if they wish to skip 2FA on this device for two weeks.
They must tap Continue.
They are now logged in.
⚠️The verification code for logging into the TipHaus Employee App with Two-Factor Authentication expires after 10 minutes.
Still have questions?Contact our customer success team here or click the Chat icon in the bottom-right corner of your Client Dashboard.