The 'My Profile' section of the TipHaus Mobile Employee App allows employees to perform several key actions:
Change their password for logging into the app.
Update their pincode for the Peer-to-Peer functionality.
Contact TipHaus support for assistance.
View your organization's established tip-distribution rules.
Update their debit card linked to HausDirect.
Profile Information
In this section, your employees will find their name and email address, along with options to change their password and update their PIN for peer-to-peer transfers.
Changing Password For the Employee App
To change their password, your employees can follow a simple process within the app:
First, they need to log in and tap the 'My Profile' tab at the bottom of the screen.
From there, they will select the 'Change Password' option.
They will be prompted to enter their email address to receive a password reset link.
After opening the email, they can follow the on-screen instructions to create a new password.
How Employees Can Update Their PIN for Peer-to-Peer Transfers
Your employees can update their peer-to-peer (P2P) PIN by following these steps in their Employee App:
First, they need to log in and tap the 'My Profile' tab at the bottom of the screen.
From there, they will select the 'Update PIN' option.
They will be prompted to enter their current password and their new PIN, then tap the 'Update my PIN' button.
A confirmation pop-up will appear on their screen, notifying them that their PIN has been successfully updated.
Contact Us
If your employees ever need to contact us, they can use our contact form directly within the Employee App.
Click the 'Contact Us' button under Resources.
Select a Category from the drop-down menu
Fill in the Comment section with their questions or feedback.
This information will go directly to our Customer Success team, who will follow up via email.
Tip Distributuion Settings
These are the tip rules for your organization, which determine how tips are distributed to employees based on their clock-in information.
Tip Pools describe how tips are split within a group of employees working the same job code.
Tip Sharing Rules describe how a percentage of tips is shared from one job code to another.
Still have questions? Contact our customer success team here or click the Chat icon in the bottom-right corner of your Client Dashboard.